THE POWER OF EFFICIENCY
Service innovation transforms the customer experience
A state-owned shareholding commercial bank in China, our client operates 55 branches across the state, with institutions set up in Beijing and Shanghai.
Financial services were a lengthy process to the users therefore the bank required automation solutions for efficient operations, while having innovative services to increase their fixed deposit uptake.
Integrated with face recognition and OCR reading technology, users can conduct self-service applications and automated form filling without the need to wait for a teller.
Apply for and claim maturity of fixed deposit from the machine without manual filling of forms and queuing to see a teller