ADVANCING INTELLIGENT IN SMART BANKING

Facial recognition and authentication platform Enhancing the VIP experience

Our Client

A multi-national Chinese banking company, our client is one of the largest state-owned commercial bank with branches across the globe in 41 countries.

Needs Analysis

As one of the biggest bank in the world, relevancy and transforming into a Smart Bank is of utmost importance to increase customer satisfaction of the VIPs and effectively promote its products to customers.

The Solution

Automated Branches

VIP RECOGNITION

Before entering the bank, the walking-in of the VIP is immediately captured and alerts the respective Relationship Manager. The Manager will be able to personally welcome the VIP at the lobby, elevating the bank’s customer service experience.

FACE RECOGNITION AUTHENTICATION

Used for mobile logins, VIP recognition and even cash withdrawals or transfers.

Biometric Authentication platform

Used for enrolling, supporting and authentication of the bank’s vast user data. Provided: SDK with algorithm, server platform, data management system

Benefits

Benefits

Acquiring

Enhanced security with biometric authentication for verification of user

Acquiring

Innovative self-service experience with face recognition

Acquiring

Centralized Digital Identity for easy and secure self-service applications

Acquiring

Amazing VIP experience with Personalized and automated lobby welcome

Acquiring

Automated retrieval of customer's portfolio upon their walk-in

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