Monitor, Maintain, Anticipate

Anticipate maintenance needs and ensure that your machines are at top-service condition anywhere and anytime through comprehensive real-time information collection of the terminals at each network point. Effectively monitoring the running status of each terminal and every module of the machine configuration.

Not only do you combat service downtime, we enable you to provide frictionless and secure digital services to your customers through early management of your self-service network.

Centralized Monitoring, Actionable Data

  • Centralized web platform to monitor and track kiosks at different locations
  • Manage and improve planning of resources through beforehand notifications on anticipated issues
  • Real-time status update of health or inventory for better planning

Facilitate, monitor and control all your terminals on a single platform, providing alerts to help operators anticipate and manage your terminals remotely and effectively.

  • Optimize your operating costs
  • Improve customer services
  • Flag potential failures before occurring = no more downtime
  • Significantly reduce dispatching visits
Adera

Key Features

Kiosk Status Updates

  • Real-time status checking
  • Terminal health tracking (CPU, network etc.)
  • Terminal stock tracking (cards etc.)
  • High/medium/low criticality of issues
  • Terminal location map
  • Activity logs
  • Data analysis
  • Customize alert notifications via SMS/Email

Kiosk Management

  • Kiosk details – Location, name etc.
  • Kiosk group management

User Management

  • User and access level management
  • User role management – system admin/engineers
  • User group management – eg. Kiosk, North engineers
  • User group notifications

End-to-End Solution

No two organizations are the same. With different systems and architecture, ADERA helps your organization create a customized monitoring system through identifying your challenges and priorities, ensuring a robust self-service network.

Main Office

Centralized Management

Central Biometric Authentication Management Platform
Terminal Management Platform

See More Success Stories

Remote Terminal Management
Government
Biometric contactless digital attendance and temperature system for safe and healthy facilities

CONNECTING A TOUCHLESS WORLD

Learn More
Remote Terminal Management
Transport
Touch and go payments with contactless cards and mobile wallet top-ups

MOVING CONTACTLESS

Learn More
Remote Terminal Management
Financial Institution
Facial recognition and authentication platform Enhancing the VIP experience

ADVANCING INTELLIGENT IN SMART BANKING

Learn More
Remote Terminal Management
Financial Institution
Innovative & Automated banking for 24/7 customer service

SERVICE NEVER SLEEPS

Learn More
Remote Terminal Management
Financial Institution
Service innovation transforms the customer experience

THE POWER OF EFFICIENCY

Learn More
Quick Enquiry Go Top